Santa Clara Urban Hotel & Spa Palma de Mallorca Swimming Pool photoSanta Clara Urban Hotel & Spa Palma de Mallorca Hostel Beds photoSanta Clara Urban Hotel & Spa Palma de Mallorca Hostel Beds photo

Santa Clara Urban Hotel & Spa – A Favorite for Families in Palma de Mallorca

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From$143 /night
Check-in
19Jun
Check-out
20Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sant Alonso, 16, Palma de Mallorca, 07001
-
Steps from the Old Town
Great
8.6
9.4
/10
3.4
4.3
/5

Rooms & Accommodations

Santa Clara Urban Hotel & Spa offers 20 rooms with exposed ancient stone walls and tile floors. All rooms include free WiFi, air conditioning, safes, and pillow menus. The duplex suite features a lounge with TV and an upstairs bedroom with TV and spa bath. Junior Suites have seating areas with armchairs. Some rooms offer views of the Santa Clara convent gardens.

Dining & Terrace

The hotel serves breakfast in its dining room. The rooftop terrace on the top floor provides cocktails and views of Palma Cathedral, the Mediterranean Sea, and Bellver Castle. This two-tiered terrace has sun loungers and overlooks the Santa Clara convent gardens.

Spa & Leisure

The full-service spa includes a hot tub, Turkish bath, sauna, and steam room. Massage treatments, body treatments, and facials are available. The hotel offers a gym and organizes cycling, mountain biking, and golf activities for guests.

Location & Access

Located in Palma's Old Town on narrow cobblestone streets, the hotel is 5 minutes from Palma Beach and the Gothic cathedral. The 10th-century Arab Baths are 3 minutes away on foot. The airport bus stop is 5 minutes away on the main road. The hotel is near designer boutiques, restaurants, and the shopping area.

Hotel Services

The 24-hour reception provides currency exchange and check-out service. A meeting room accommodates up to 20 people. Services include dry cleaning, laundry, and lift access to all floors. The lobby features a metal beehive sculpture by Majorcan artist Pep Llambias above leather chairs and wood-block tables.

“The hotel's historic Old Town setting provides a unique launchpad for exploring Palma. Its rooftop terrace is remarkable, seemingly made for quiet moments overlooking the cathedral. While some guests have reported front desk inconsistencies, the small capacity means a tailored experience is likely. I'd say its blend of architectural charm and modern spa amenities makes it genuinely appealing.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Double Room
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Junior Suite
    2 persons
    40 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Heating
  • Superior Double Room
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Treatment room
  • Beauty treatment
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Santa Clara Urban Hotel & Spa Location

Sant Alonso, 16, Palma de Mallorca, 07001
Explore Palma de Mallorca
Explore Palma
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Catedral de Mallorca
Catedral de Mallorca
5 minutes' walk
Gothic masterpiece with stunning architecture, and hosts free admission days and guided tours.
Es Baluard Museu d'Art Modern i Contemporani de Palma
Es Baluard Museu d'Art Modern i Contemporani de Palma
16-minute walk
Modern art museum featuring local and international artists, plus beautiful seaside views.
Royal Palace of La Almudaina
Royal Palace of La Almudaina
7 minutes' walk
Historical royal palace with elaborate gardens and guided tours showcasing its rich heritage.
Parc de la Mar
Parc de la Mar
8 minutes' walk
Picturesque park by the sea, perfect for walks or picnics with stunning views of the cathedral.
Beach Excursions
11 minutes' walk
Relax at Ca'n Pere Antoni beach with sunbathing, beach bars, and water activities available nearby.
Cycling Along the Coast
10 minutes' walk
Biking activities along scenic routes by the coast, rentals easily accessible for thrill-seekers.
Spa Treatments
5 minutes' walk
Wellness spas nearby offer rejuvenating treatments, massage options, and serene atmospheres.
La Taberna del Caracol
2 minutes' walk
Charming tapas bar with local seafood, vibrant atmosphere, and vegetarian options available.
Cafe Murada Ristorante & Pizzeria
5 minutes' walk
Casual Italian eatery known for its hearty pizzas and pastas; family-friendly with outdoor seating.
Il Porticato
5 minutes' walk
Elegant Italian restaurant highlighting fresh ingredients and traditional dishes with a cozy ambiance.
Teatre Principal
15 minutes' walk
Historic theater offering varied performances like operas and concerts; events for all ages.
Bar Abaco
10 minutes' walk
Unique cocktail bar decorated with candles and flowers; famous for its lively atmosphere and music nights.
Pacha Mallorca
5 minutes' drive
Popular nightclub featuring top DJs; great nightlife venue with dance floors and themed parties.
Tips on navigating the city
  • City Centre
    Palma de Mallorca 5 min  ·  1400 ft
  • Airports
    Palma de Mallorca (PMI) 14 min  ·  5.8 mi
  • Train
    Palma Intermodal Station 14 min  ·  3700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 17 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Swedish
Year renovated:
2007
Number of floors:
5
Number of rooms:
20

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's prime location, finding it ideal for exploring the city center and landmarks like The Cathedral. Many appreciate the spacious and clean rooms, some offering beautiful views, such as of the Santa Clara Convent. While some guests have noted that the air conditioning wasn't functioning as expected, the rooftop lounge, often offering sea and cathedral views, is another frequently highlighted feature.
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Review score
Based on 205 verified reviews
8.5 /10
Great
89 %
Recommend
Location
9.4/10
Free WiFi
9.3/10
Paid Wi-Fi
6.2/10
Value for money
8.0/10
Pros
Stone walls
Rooftop terrace
Quiet location
Friendly staff
Stylish room
Cons
Broken items
Dirty floor
Poor soundproofing
Guest reviews
based on 205 reviews
8.5/10
based on 671 reviews
4.5/5
based on 517 reviews
8.6/10
Robin from United Kingdom
Couple
Junior Suite
3 nights in November 2025
|
Reviewed: January 09, 2026
9/10
rooftop patio city center
the building had real beauty and the rooftop patio impressed me. i also loved the excellent location right in the city center. i got a free upgrade to a beautiful room and i was so happy.
the walls seemed thin and i could hear neighbours.
0 Helpful
Mary from United States
true
suite garden view
4 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10

city center charm

large room clean room great building design helpful staff
my room was large and clean. the building itself had a great design. i found the location very convenient. i appreciated the friendly and helpful staff throughout my stay (paco was a star, helping with boarding passes!).
the soundproofing wasn't the best. i could hear some noise from neighboring rooms, a slight disturbance.
Location
9/10
the hotel's location was excellent. it was close to the grand cathedral. the hotel offered easy access to the city center. it was perfect for exploring local attractions.
Facilities
9/10
the rooftop terrace provided fabulous views. i enjoyed views of the cathedral and the harbor (it was so relaxing). there was soft music and comfortable seating. drinks were available for order.
Rooms
9/10
the room featured tasteful decor. i appreciated the exposed wooden beams and sand-colored mallorcan stone. the natural light in the room was excellent. it was an ample and comfortable space.
Dining
9/10
the breakfast buffet was high quality. it included a wide variety of options. the selection catered to many different tastes. the area was clean and well maintained.
0 Helpful
|
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Ian from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: December 24, 2025
7/10
amazing location great room warm room broken air conditioning
the LOCATION was amazing. The room size was great for two people. Everyone working at reception was friendly and helpful.
I didn't sleep well because the room was TOO warm. The air conditioning did not work at all. The staff said there was nothing they could do, frustrating.
0 Helpful
Ava from United States
Single
Double Room
4 nights in November 2025
|
Reviewed: November 29, 2025
6/10

disappointing air conditioning and thin walls

broken air conditioning thin walls
the location proved convenient.
the air conditioning did not function properly . the room became uncomfortably warm. i could also hear neighbours through the thin walls.
0 Helpful
Nathaniel from United Kingdom
Single
Junior Suite
4 nights in August 2025
|
Reviewed: August 29, 2025
9.4/10

charming urban escape

rooftop lounge cathedral view friendly staff
I enjoyed the rooftop lounge a lot. It had amazing cathedral views. the magazines in the room were a nice touch. I found interesting articles. the staff was super friendly. They provided helpful local advice, which i appreciated.
the air conditioning in my room didn't work well at all and it was quite hot! this was not good considering the price i paid.
Dining
9/10
The breakfast buffet included a lot of high-quality options. Everything tasted delicious. i noticed it included items for various dietary preferences. the staff kept the area clean, and they refilled items promptly.
Service
10/10
the staff acted professionally when a fire broke out shortly after my arrival. i appreciated their empathetic efforts during the emergency.
Location
9/10
the hotel is well situated in the older part of town, this location allows for easy exploration. i liked being close to many attractions, and i didn't have to rely on public transportation much. it's also easy to get to from the airport.
Facilities
9/10
the spa features a jacuzzi, a dry sauna, and a wet sauna! i used these facilities every day, and i felt very relaxed. the rooftop lounge provided soft music and comfortable seating.
Rooms
10/10
My room was super sized and it had a comfy bed. I slept very well. the room had great natural light because of its large windows. i also enjoyed the tasteful decor. It added to the experience.
0 Helpful
|
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FAQs
About Santa Clara Urban Hotel & Spa
What is the distance between Santa Clara Urban Hotel & Spa and Palma de Mallorca Airport?
Santa Clara Urban Hotel & Spa is located 15 km from Palma de Mallorca Airport, approximately a 15-minute drive.
What are the check-in and check-out times at Santa Clara Urban Hotel & Spa?
Check-in is at 14:00 and check-out is at 11:00.
Is there parking available at Santa Clara Urban Hotel & Spa?
Private parking is available nearby for 30 EUR per day, and reservation is needed.
What facilities are available for relaxation at Santa Clara Urban Hotel & Spa?
The hotel features a full-service spa, hot tub, sauna, and Turkish bath.
What dining options are available at Santa Clara Urban Hotel & Spa?
The hotel offers a café-bar with a breakfast buffet service and a snack menu at night.
Which nearby attractions can be found close to Santa Clara Urban Hotel & Spa?
Nearby attractions include Palma Cathedral (0.3 km), Bellver Castle (2 km), and the Arab Baths (0.5 km).
What amenities are provided in the rooms at Santa Clara Urban Hotel & Spa?
All rooms feature air conditioning, free Wi-Fi, flat-screen TVs, mini bars, and coffee/tea-making facilities.
How can guests experience fitness activities at Santa Clara Urban Hotel & Spa?
Guests can enjoy mountain biking, cycling, and golf activities during their stay.
What languages do the staff at Santa Clara Urban Hotel & Spa speak?
Staff members are proficient in English and Spanish.
Does Santa Clara Urban Hotel & Spa feature a rooftop terrace?
Yes, the hotel boasts a two-tiered rooftop terrace offering views over Palma and loungers for sunbathing.
How far is Santa Clara Urban Hotel & Spa from the city center of Palma?
The hotel is located approximately 1 km from the city center of Palma.
What type of hotel is Santa Clara Urban Hotel & Spa?
Santa Clara Urban Hotel & Spa is a boutique spa hotel located in the historic Old Town.
Is breakfast provided at Santa Clara Urban Hotel & Spa?
Breakfast is available for an additional charge of 17 EUR.

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Check-in
19Jun
Check-out
20Jun
Rooms and Guests2 Guests, 1 Room